Lead • 25+ Years Experience

Service.
Leadership.
Technology.

An introduction to a veteran Food & Beverage professional who bridges the gap between traditional hospitality warmth and modern network administration precision.

6 Years Premier Casino Exp
B.S. Computer Info Systems
GM Management History

The Four Directions of Leadership

Integrating the duties of a Lead through a holistic approach.

01

North: Training & Mentorship

"Assist Food and Beverage Manager in all aspects."

Drawing on General Manager experience, I don't just supervise; I train. My focus is on elevating the team's standard of service, ensuring every server understands policies, procedures, and the "why" behind excellence.

02

East: Systems & Compliance

"Understanding regulations and safety."

With a B.S. in Computer Information Systems, I bring a logical, systems-based approach to the floor. I master POS systems quickly and enforce ABC/Federal regulations with the precision of a network administrator.

03

South: Guest Experience

"Ensure all Guests feel welcome."

Hospitality is the heartbeat. Whether carrying a tray or managing the floor, my goal is creating a positive, productive environment where guests feel honored and staff feel supported.

04

West: Operations & Assets

"Control cash, stock, and equipment."

Grounded in integrity. Extensive experience with Video Lottery reconciliation and high-volume cash handling. I treat the facility's assets—from inventory to equipment maintenance—with ownership and care.

The Path Taken

A journey of 25+ years in hospitality and technology.

The Technical Edge

In a modern restaurant environment, technology is the backbone of efficiency. Unlike a typical Lead Server, I possess a Bachelor of Science in Computer Information Systems: Network Administration.

This background allows me to:

  • Troubleshoot POS issues instantly during peak hours.
  • Master inventory software and variances with analytical precision.
  • Understand the security protocols behind gaming and financial transactions.

Skill Composition